We engineer our way to success by designing solutions that optimise every aspect of our Security Operations Centre (SOC).
We don’t just react to incidents - we proactively tune our systems to reduce false positives, automate workflows, and streamline the entire lifecycle of an incident.
This engineering-driven mindset ensures that every response is efficient, scalable, and precise, allowing us to continuously innovate rather than relying on manual effort or inefficient processes.
Incidents aren’t escalated through multiple tiers or placed back into queues—our engineers take full ownership from detection to resolution.
This approach ensures accountability, reduces handoff delays, and leverages deep expertise at every step. While collaboration and knowledge-sharing are central to our process, there’s no wasted time juggling tasks between teams.
The result? Faster, more effective incident handling, with every engineer empowered to see issues through to the finish line.
We believe that innovation thrives in person. Our team is in the office every day, fostering real-time collaboration and seamless communication.
This in-person approach allows us to fully embody the principles we’ve outlined—engineers working together, owning incidents from start to finish, and continuously improving the systems we rely on.
By eliminating the barriers of remote work, we’ve created an environment where our engineers can solve problems faster, share expertise instantly, and maintain the efficiency and precision that define our Glasgow-based SOC.
This physical presence enables us to act decisively, working together to deliver the best possible security outcomes for our clients.
Traditional SOC structures, with T1, T2, and T3 analysts working in silos, are a thing of the past. These outdated models lead to inefficiencies, burnout, and fragmented skillsets, all while driving up costs.
We’ve moved beyond the legacy approach. Our structure is flat—there are no “analysts.” Instead, we have engineers who are involved in every stage of the security lifecycle. They don’t just follow procedures—they write the rules, tune them for precision, investigate incidents, and respond where necessary.
This full-spectrum approach ensures deep expertise, continuous learning, and a more efficient, resilient SOC that drives better outcomes with less operational friction.
The space race was won through groundbreaking innovation and engineering, symbolised by the Saturn V rocket—a testament to precision and power, designed to achieve the impossible.
We’ve adopted that same spirit in creating Acumen Watchtower. Like Saturn V, Acumen Watchtower is engineered to tackle complexity, giving you full visibility into all assets under management, real-time incident tracking, and comprehensive SLO reporting.
It’s the platform that powers your security operations, delivering clarity and control in a fast-evolving landscape.
By the time an incident reaches an engineer, the groundwork is already laid—whether it’s additional SIEM queries or enrichment from threat intelligence sources. This automation saves valuable time, enabling quicker and more effective responses
Equally important is response automation. From isolating endpoints to executing containment actions, automating key response steps ensures that our actions are timely, consistent, and fully auditable.
Automation isn’t just about saving time—it’s about improving precision and boosting the overall effectiveness of our security operations.
